Support Pages Make or Break Your Customer Experience — 10 Steps to Expertly Crafted FAQs

A user experience designer on how to leverage your FAQ page as a trust-building first-stop for your audience

Alissa Condra
Better Marketing
Published in
12 min readOct 29, 2020

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Photo by Roman Kraft on Unsplash

Imagine you are shopping online for the perfect pair of not too casual, but comfortable pants to slightly elevate your pandemic…

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Freelance writer, UX consultant, designer, researcher, reader, traveler, ultimate frisbee player. I write more like this at uxadjacent.substack.com/subscribe