“Churn” Means Your Business is Losing Money. Here is How to Fix It

Small change. Powerful impact. To improve your bottom line.

Photo by ThisisEngineering RAEng on Unsplash

Here’s a fact that most people miss: it costs much much less to retain a customer than to acquire a new one. It can be 5–7 times cheaper.

From this, you will easily see that it makes sense to put more effort into keeping your customers happy, so they will continue to…